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[#4981] Condtional fields do not record values when register

  • aalisg
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9 years 11 months ago - 9 years 11 months ago #255706 by aalisg
Hello,

I have a website using Joomla! 3.3.6 and Community Builder 2.0.4. I updated all plugins but i still have a problem.

When a user regsiters he has to fill in fields which display when a specific value is given to another field, using CB Conditinal Plugin. The problem is that the values for these conditional fields given by the registering user are not saved. All fields are "Field Conditional Self". I think I have a Jquery conflict but I do not know if it can be the cause of the problem.

Can you please geive e some advices ?

Here is the registration page : www.aalisg.org/fr/identification/inscription.html

Regards
Last edit: 9 years 11 months ago by krileon.

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  • krileon
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9 years 11 months ago #255709 by krileon
That's a known bug fixed in latest CB Conditional release. Please update to CB Conditionals 4.0.4.


Kyle (Krileon)
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  • aalisg
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9 years 11 months ago - 9 years 11 months ago #255786 by aalisg
Hello, thank you for your reply

As said CB and all plugins are up-to-date. In particular, CB Conditional is in version 4.0.4. I deleted the CB Conditional plugin and installed it again, problem not solved.

In addition, when modifying a user profile in the backend, (1) none of the conditional field values are saved (despite a message to the contrary when saving) and (2) all conditional fields are requested to be filled.

Thank you for assistance.
Last edit: 9 years 11 months ago by aalisg.

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  • krileon
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9 years 11 months ago #255795 by krileon
Only other way for that to happen is you're conditioning the same field multiple times. A field should only be conditioned once or the conditions could conflict. Only the last condition applied matters. This is due to no AND/OR condition support, which is planned for a future release.


Kyle (Krileon)
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  • aalisg
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9 years 11 months ago #255798 by aalisg
Hello and thank you for your reply,

All our fields are only conditionned once. Do you want admin access to our website to check it ?

Regards

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  • krileon
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9 years 11 months ago #255807 by krileon
Please PM super administrator login credentials and will take a look.


Kyle (Krileon)
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