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[#4981] Condtional fields do not record values when register

  • krileon
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9 years 10 months ago #256272 by krileon

1) Conditions do not work in backend : backend profile updates can not be saved as fields that sould not be filled in are required to be filled in by the system.

Backend conditionals are off by default. You need to enable them in CB > Plugin Management > CB Conditional > Parameters. I however do not recommend doing this as it hampers you ability to manage your users properly. Instead shut off backend validation within CB > Configuration > User Profile by setting "Fields Validation in User Management" to "No".

2) When registering we still have this message/problem : "Session expired or cookies are not enabled in your browser. Please press "reload page" in your browser, and enable, and enable cookies in your browser. please refresh/reload before fillin-in".

That's a separate issue entirely and probably due to your sites very heavy use of caching. Your registration form is probably being cached, which it should not be as it results in the spam check and spoof check inputs not updating on view like they should. Disable all caching and purge existing cache then see if your issue persists.

3) Sometimes in backend I have a Javascript error : a jquery script blocks and break the browser.

You need to provide the error. Where in backend? It happening sometimes sounds like a possible browser performance issue.


Kyle (Krileon)
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  • aalisg
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9 years 10 months ago - 9 years 10 months ago #256320 by aalisg
Hello and thank you for your reply,

1) Problem is now solved.

2) After having disabled and purged all caches the problem persists. Caching management hasen't changed at our end since install of new CB 2.0 and we did not have such problem with CB 1.X

3) As soon as I see again the problem I will let you know with all details.

Regards
Last edit: 9 years 10 months ago by aalisg.

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  • krileon
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9 years 10 months ago #256364 by krileon

2) After having disabled and purged all caches the problem persists. Caching management hasen't changed at our end since install of new CB 2.0 and we did not have such problem with CB 1.X

Disable 3rd party Joomla system plugins 1 by 1 within Extenions > Plugin Manager. Do not disable core Joomla extensions here. Retest after each extension is disabled and see if issue persists. If it solves after disabling an extension then you've found the culprit. If that doesn't solve it then retest with default Joomla template. If that doesn't fix it then retest with all SEF turned off and all caching turned off. If that doesn't solve it then disable non-core CB plugins 1 by 1 within CB > Plugin Management to see if a plugin could be causing it. Basically the goal is to find the conflict as something is messing with the session data or form data.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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  • aalisg
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9 years 10 months ago #256368 by aalisg
Hello and thank you for your reply,

I am going to try what you said but since your intervention CSS does not apply anymore to any page except frontpage. Have you done something ?

Regards

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  • aalisg
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9 years 10 months ago #256371 by aalisg
Hello,

It seems the problem has been fixed.

Regards

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