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[SOLVED] not nice: in backend: no utf-8 in tab description

  • jojo12
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9 years 10 months ago - 9 years 10 months ago #258732 by jojo12
Hi, I know it's only in the backend (which is not so important), but the tab descriptions doesn't show utf-8 (see image)
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Last edit: 9 years 10 months ago by krileon.

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  • krileon
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9 years 10 months ago #258740 by krileon
Please provide some strings that are causing this issue for you. I need the exact stored strings from _comprofiler_tabs. Please provide them in a forum code block so they are not altered.


Kyle (Krileon)
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  • jojo12
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9 years 10 months ago - 9 years 10 months ago #258743 by jojo12
if I understand right, it's that:
Code:
<h6><strong>Tipp f&uuml;r Entfeldner:</strong> Du kannst das B-Logbuch f&uuml;r spezielle Eintr&auml;ge in den Entdeckungspass brauchen! Die normalen Eintr&auml;ge solltest Du unter Entdeckungsweg-&gt;Tatbeweis finden.</h6> <h6>Es braucht folgende Angaben:<strong> Datum, T&auml;tigkeit,&nbsp; Best&auml;tigung durch</strong></h6>

and an other:
Code:
<p>zeigt Profilver&auml;nderungen durch Benutzer oder Moderator</p>
Last edit: 9 years 10 months ago by jojo12. Reason: sorry it changed automaticly here

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  • krileon
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9 years 10 months ago - 9 years 10 months ago #258746 by krileon
Seams to be working fine for me. Please see the below.




Please ensure your database collation is correctly set to UTF-8 general. Specifically check _comprofiler_tabs table and the its description column.

If the collation is set correctly navigate to System > System Information > PHP Information and check if you've mbstring (just do a page search for it) and that it's set to encode to UTF-8.

If PHP is set correctly then right click and inspect the page and review the header of the HTML. You'll want to make sure content-type meta is properly specifying charset of utf-8.


Kyle (Krileon)
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Last edit: 9 years 10 months ago by krileon.

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  • jojo12
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9 years 10 months ago - 9 years 10 months ago #258748 by jojo12
really strange. What I am doing wrong?

I write normally in the editor window and save. In the frontend it's ok. Only in the description of the backend it's wrong.

my db is utf8_general_ci
Last edit: 9 years 10 months ago by jojo12.

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  • krileon
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9 years 10 months ago #258750 by krileon
The page header could have the wrong charset maybe. Press F12 in Chrome or Firefox to open the developer console. Next look for the following inside <header>.

Code:
<meta http-equiv="content-type" content="text/html; charset=utf-8">

As those are just HTML names we don't do anything to them. Their display is entirely based off the page encoding and your browser. If all 3 things check out as instructed to check in my previous reply please PM backend super administrator login credentials and will take a look.


Kyle (Krileon)
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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