Problems with CB Connect FaceBook Login: Not working correctly

Hello,

I have installed the Facebook Connect Plugin on a new CB project yet to be launched. It is not working as expected.

Upon clicking the "Login with Facebook" button, the popup connection window is opened correctly, showing the Facebook permission dialogue. However, after confirming, the user is shown a new joomla page asking him to enter his email address: "success — Your registration is not yet complete. Please supply a valid email address." (screen 1)

Of course this defies the purpose, as the email address should have been obtained through the Facebook Details.

Even worse, after entering the email address as demanded, the user is still not able to log in. I have checked the backend user management and it seems that the new user account is being created, but the user is not put in any user group, not even standard "registered" (see screen 2).

Since the new user is also not being sent a confirmation email, he cannot activate his account so he can never login.

Setup of the plugin is not to require admin approval and not to require email confirmation (screen 3).

I have paid 99 US$ to become a professional member, just to be able to use the Connect plugin. I was fully expecting that it would work out of the box. Currently I am very disappointed as it seems to not work at all, and I wonder why I have spent that much money. I hope that this is just a setup / configuration problem and that you can help me solve it.

Thank you
Sebastian

Make sure you are using the latest CB Connect 7.0 b3 from this page:

www.joomlapolis.com/cb-20-addon-status

OK I have upgraded the plugin to 7.0.0 beta3.
Now when I click on "connect with Facebook" button, I get a white page with error:

"Parse error: syntax error, unexpected T_OBJECT_OPERATOR in /www/htdocs/w011a42b/wirtshausfreunde_live/components/com_comprofiler/plugin/libraries/Hybridauth/Provider/Facebook.php on line 107"

Maybe in the meantime until nant can have a look at your problem, this article might be interesting for you:

www.joomlapolis.com/forum/6-news-and-publicity/229505-configuring-cb-connect-7x

Please have a look at the requirements, i had a similar problem with CB connect as my php version on my server was too old.

Hope this helps.

OK I have upgraded the plugin to the new beta, and PHP to version 5.5

The above error is gone (thanks, Amicus72!), but instead I always get shown a page "Login incomplete" - "Please complete following fields: E-Mail".

I was under the impression that the login module would get the E-mail address from the Facebook account. Is that not the case?

Does not make much sense to offer Facebook login if user has to fill out fields. NOT having to fill out a form is the reason people use Facebook login functionality

Hope you can help me figure this out,
Thanks,
Sebastian

If Facebook doesn't provide the email address then there's nothing CB Connect can do about it. There are many reasons as to why Facebook wouldn't. Biggest being permissions, profile privacy, incomplete Facebook profile, privacy configured to not share email with applications, etc.. In the case that happens CB Connect asks for it as it's necessary for proper registration.