I don't seem to be receiving email notifications when new users register. The users do however seem to receive emails from the server acknowledging their registration. Where should I start looking? I've checked the various notifications menu's in CB config and they seem to be correct.
Edit your user within CB > User Management and ensure you're set to receive emails. Next ensure within CB > Configuration > Moderation that moderator emails are configured to send. If all set correctly then check the spam folder of your email account as many it's going to spam.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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I'm still having trouble with the notifications. The user appears in the backend as needing approval but I get no email notification or module notification. I have JFBC as the login application and joomla registration is deactivated.
Any registration outside of CB will not send CB emails unless it's using CB API to register the user. I'm guessing their usage of JFBC was the problem. Could also be a mailer configuration problem. Try sending a mass mailer email to your self in CB > User Management to see if emails are even working.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
