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[SOLVED] Login Error

  • webtomix
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9 years 2 months ago #269001 by webtomix
Replied by webtomix on topic Login Error
Is there someone else that can look at it? I paid to have support. I can't start with a new install as this is a very complex website. I am having all kinds of problems with Community builder. It was working fine on 1.5 and now I keep having more and more issues. What options do I have?

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  • krileon
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9 years 2 months ago #269011 by krileon
Replied by krileon on topic Login Error
No, your issues have already been determined to be non-bugs as we can't replicate. There's nothing much else we can do besides take a look and see if it can be fixed as it's probably due to a conflict from something else installed. If you migrated from CB 1.x it's possible part of the migration failed, but I don't see how it'd cause stuff like this. PM backend super administrator login credentials and will look at this issue in addition to your other reported problems.


Kyle (Krileon)
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  • nant
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9 years 2 months ago #269030 by nant
Replied by nant on topic Login Error

webtomix wrote: Is there someone else that can look at it? I paid to have support. I can't start with a new install as this is a very complex website. I am having all kinds of problems with Community builder. It was working fine on 1.5 and now I keep having more and more issues. What options do I have?


So your current website has been migrated from joomla 1.5 to joomla 3.4 ?

Maybe your migration messed things up?

How exacty did you do this migration?

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  • krileon
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9 years 2 months ago - 9 years 2 months ago #269054 by krileon
Replied by krileon on topic Login Error
Your login redirect appears incorrectly configured. I've emptied it so it'll return to your previous location, which now appears working fine. For example If I login on Services > Printing I am properly returned to the printing page on login.

Your login redirect was set to "index.php/home/vip-page", which is not a valid login redirect. All URL parameters must be supplied as non-SEF. Sometimes SEF URL parameters will work, but in this case that URL doesn't exist. If you want to redirect to your VIP page then you need to set the parameter to the following (the non-SEF URL as shown in the VIP Page menu item with its associated Itemid).

index.php?option=com_content&view=article&id=340&Itemid=586

Your "First Login Redirect" appears configured correctly and working fine though and your issue was only with module configuration.

Please retest login to ensure you're properly sent back to previous location now.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Last edit: 9 years 2 months ago by krileon.

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  • webtomix
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9 years 2 months ago #269055 by webtomix
Replied by webtomix on topic Login Error
That is fabulous. I did reset the login redirect and it is working famously now. Odd question, how long do you have to wait between private messages?

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  • krileon
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9 years 2 months ago #269056 by krileon
Replied by krileon on topic Login Error
Great, thank you for confirming.

Odd question, how long do you have to wait between private messages?

Don't know what JP has it set to, but probably a few short minutes or second as most.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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