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profile update on frontend not working

  • critski
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9 years 2 months ago #269633 by critski
I've got a problem with people being unable to update their profile on the frontend. It was working fine but suddenly its stopped. I am not sure if its some sort of permission issue with edit profile settings but I can't for the life of me work out whats changed.

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  • nant
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9 years 2 months ago #269644 by nant
Replied by nant on topic profile update on frontend not working

critski wrote: I've got a problem with people being unable to update their profile on the frontend. It was working fine but suddenly its stopped. I am not sure if its some sort of permission issue with edit profile settings but I can't for the life of me work out whats changed.


Joomla version?
CB Version?

What happens when someone updates? Any messages?

It it was working then something broke it (code does not mutate ;-) ).

Turn on Joomla debug and see if any errors appear during your tests.

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  • critski
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9 years 2 months ago #269649 by critski
Replied by critski on topic profile update on frontend not working
Sorry.

joomla 3.4.1
Community Builder 2.0.10

It doesn't give any messages whatsoever. You click the Update button and nothing. It seems like a permission thing. superusers can't save but another lower group can save but another group which is basically identical can't save. I am at a lose as to what has changed. I thought it was from CBprivacy install but I don't think so anymore. Joomla debug comes up with Duplicate Query no idex key could be found. In a bit over my head

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  • critski
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9 years 2 months ago #269657 by critski
Replied by critski on topic profile update on frontend not working
I can't seem to find where the edit permissions for the profile edit page are. It seems like just the one group can edit profiles but I can't find where to change that.

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  • krileon
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9 years 2 months ago #269674 by krileon
Replied by krileon on topic profile update on frontend not working
If clicking update does nothing then it's a jQuery issue as the jQuery is erroring and unable to submit the form. Press F12, refresh the page, and check the Console tab for any fatal errors. Switch to default Joomla template then see if issue persists. If it does then begin disabling non-core CB plugins 1 by 1 within CB > Plugin Management.


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  • critski
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9 years 2 months ago - 9 years 2 months ago #269704 by critski
Replied by critski on topic profile update on frontend not working
OK done all of the below. Changing template did nothing. Same with disabling plugins one by one.
Last edit: 9 years 2 months ago by critski.

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