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Groupjive 3 Installation Failed

8 years 11 months ago #273990 by moozarkgrl
Replied by moozarkgrl on topic Groupjive 3 Installation Failed
Thank you. I followed your instructions, and it finally worked !!

Now, any solution to the blurry logo pics when displaying the groups?

I tried deleting the graphic and then reloading but it is still blurry. Looks terrible !

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8 years 11 months ago #273994 by krileon
Replied by krileon on topic Groupjive 3 Installation Failed
If your logo thumbnail width and height are set too low it can result in uploaded logos being too small. Within GJ > Configuration check the logo parameters carefully to ensure they're not set too small.


Kyle (Krileon)
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8 years 11 months ago #273999 by moozarkgrl
Replied by moozarkgrl on topic Groupjive 3 Installation Failed
Thanks bunches. I followed your instructions exactly and it finally worked !!

Now, how do I rectify the horrible pixely images when groups displayed. I saw an earlier post and pics not being big enough. My original ones were 200x2?? and I've now now uploading 600X6??? and that doesn't work either. It just pixelates differently.

This is the main component of the site. Please help with this so I can get it finished before Thanksgiving.

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8 years 11 months ago #274002 by moozarkgrl
Replied by moozarkgrl on topic Groupjive 3 Installation Failed
I haven't modified anything. The config settings are:

Resample-yes
max height=500 max width=200
max TN height=86 max TN width=60
Maintain aspect=yes
min filesize=0 max filesize=2000

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8 years 11 months ago #274003 by krileon
Replied by krileon on topic Groupjive 3 Installation Failed
You're describing horribly pixelated with no image of what that means. The issue could be the images you're uploading are poor quality or that the dimensions you've set are not high enough. Are you referring to logos, canvases, or both? Please provide screenshots of your issue and provide the exact dimensions you've configured for logos and canvases (full and thumbnail sizes). The smaller container boxes will use thumbnails while the category and group view headers will use full sizes.


Kyle (Krileon)
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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8 years 11 months ago #274004 by krileon
Replied by krileon on topic Groupjive 3 Installation Failed

moozarkgrl wrote: I haven't modified anything. The config settings are:

Resample-yes
max height=500 max width=200
max TN height=86 max TN width=60
Maintain aspect=yes
min filesize=0 max filesize=2000

That's too small. You need to increase the thumbnail size. You either changed them or it migrated your GJ 2.x settings. The defaults are as follows.

Maximum Image Height: 640
Maximum Image Width: 1280
Maximum Thumbnail Height: 320
Maximum Thumbnail Width: 640

The defaults above are for both canvases and logos.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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