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Confirmation link not working in Gmail and Outlook

8 years 3 months ago #283769 by panayiotis96
Replied by panayiotis96 on topic Confirmation link not working in Gmail and Outlook
Everything seems fine... I disabled all the 3rd party plugins related to URL's but the problem is still the same...
I have no idea what else i can do. And it's a vital part of the site's community...

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  • nant
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8 years 3 months ago #283781 by nant

panayiotis96 wrote: Everything seems fine... I disabled all the 3rd party plugins related to URL's but the problem is still the same...
I have no idea what else i can do. And it's a vital part of the site's community...


Try testing with a different email client.

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8 years 3 months ago #283788 by panayiotis96
Replied by panayiotis96 on topic Confirmation link not working in Gmail and Outlook
I did, still the same...

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  • krileon
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8 years 3 months ago #283801 by krileon
Check within your language files and see if the http is actually a part of the language string as it should not be. You can also try overriding the pending email body within CB > Configuration > Registration with just [CONFIRM] and see if it sends correctly.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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  • ojolo1
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8 years 1 month ago #286032 by ojolo1
Also try ...

CB > Configuration > Registration > "Registration Email HTML" = No

That fixed this issue for me.

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8 years 1 month ago #286055 by krileon
I'm out of ideas as to what the cause is. Works fine in my tests with localhost sendmail, GMail, and Yahoo. Works fine on our demo site as well. I can't see any reason for your issue in source either. Are you using strictly [CONFIRM] or are you trying to place it inside an href tag? Try setting the Pending email to just [CONFIRM] and see if it still breaks.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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