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Display problem with CB Gallery

  • GUEST
8 years 2 months ago - 8 years 2 months ago #285077 by
Hello,

after Joomgallery has made only problems on my website, I have now installed the new CB Gallery.

But with this plugin there are still display problems with the photos.

Once 3 pictures are displayed, the next time only 1 photo .
I was never able to see all photos together.
Look at the screenshot.

I use the latest Joomla and CB version.
I tried it with Mozialla Firefox, Google Chrome and MS Edge.
Everywhere the same display problem.



Ps: The same display error is into the photogallery with groupjive.

I need help!


Greetings
Joerg.
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Last edit: 8 years 2 months ago by .

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  • krileon
  • krileon
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8 years 2 months ago #285120 by krileon
Replied by krileon on topic Display problem with CB Gallery
It means your server is either too slow to process the multiple HTTP requests for the images or you've an error occurring at the endpoint causing it to be unable to output the image data. Press F12, refresh the page, then see if there are any fatal request errors and if so review the request response to see if anything was output. Localhost usages may see this as well if they use symlinks.


Kyle (Krileon)
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  • GUEST
8 years 2 months ago #285137 by
Replied by on topic Display problem with CB Gallery
Hello,

thank you for your answer, but this is no help for me.

I want to use the cbgallery and i use the groupjive gallery.

I change the hoster from godaddy.com to mochahost.com.

I tried it with multiple browsers and multiple templates, but there is always the same display problem.

Greetings
Joerg

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  • krileon
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8 years 2 months ago #285141 by krileon
Replied by krileon on topic Display problem with CB Gallery
Did you press F12 to open your browsers developer console and refresh the page? You need to check for errors under the Console tab. You can see the HTTP requests and debug them under the Network tab. Your server is erroring or it's not good enough to handle the HTTP requests for the secured gallery URLs (raw file paths are never exposed).

Both CB Gallery and GJ Photos function this way. It doesn't matter what browser you use because it's not your browser. It's your server.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • GUEST
8 years 1 month ago - 8 years 1 month ago #285174 by
Replied by on topic Display problem with CB Gallery
Hello,

unfortunately I am not familiar with the debug mode of browsers etc..

The most images could not be loaded.

Example message (i changed the domain to "xxx") after a press to "F12":
www.example.com/index.php?option=com_comprofiler&view=pluginclass&plugin=cbgallery&action=items&func=preview&type=photos&id=5&user=836&tab=39&v=57c5d91be4473&Itemid=206&format=raw
www.example.com/index.php?option=com_comprofiler&view=pluginclass&plugin=cbgallery&action=items&func=preview&type=photos&id=4&user=836&tab=39&v=57c5d91be683a&Itemid=206&format=raw

The new provider "Mochahost.com" has very good reviews about server and speed.
Worse than at Godaddy.com it can hardly even be ....

Could you log into my admin account and have a look where the display error is from?


Greetings
Joerg.

[MOD EDIT]: Please do not use "xxx" (it links to porn) for example URLs.. use "example"
Last edit: 8 years 1 month ago by krileon.

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8 years 1 month ago #285221 by krileon
Replied by krileon on topic Display problem with CB Gallery
Please PM backend super administrator login credentials and will take a look.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

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