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Video Thumbs altering

  • krileon
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8 years 1 month ago #289337 by krileon
Replied by krileon on topic Video Thumbs altering
The blank page issue could be a connection problem if the JS just stops loading as it appears you've some ajax loading things running in the background that are certainly hurting performance. I'm not sure what to make of it to be honest. Just be sure if you change the thumbnail from 1 uploaded image to another you do a refresh without cache as CB Gallery does take advantage of browser caching for performance.

Kyle (Krileon)
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  • nilsy
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8 years 1 month ago #289343 by nilsy
Replied by nilsy on topic Video Thumbs altering
Thank you for pointing me in a direction I can tackle!

The only thing I suspected might be sneaking its way into the ajax stuff is the new Ark Editor.
So I dissabled everything connected with it, and now the page is completing its load... without going white!
When I then went into the actual video section to see the Thumbnail, it had also uploaded! :cheer:

However, in the Activity stream it seems to still be pulling the previous image.
I assume this is a cache issue, and hence not warranted the same thread if it turns out to be an issue.

So once again thank you!

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  • krileon
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8 years 4 weeks ago #289362 by krileon
Replied by krileon on topic Video Thumbs altering
The CB Activity output doesn't display the thumbnail as it just renders the video inline.

Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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