Group & Activity Stream not working Properly

A comment was posted by member A in a group. The comment also showed on the activity stream (as expected)

A reply to the comment was posted by Member B in the group. This comment showed as a NEW entry on the activity stream (not expected)

On the activity stream, the reply to the comment should be connected to the original comment and the comment be bushed back to the top of the activity stream.

Please see screenshots for clarification

CB GroupJive version : 3.1.0

Joomla version: 3.8.1

CB Activity version : 4.0.0.

Was able to confirm. Looks like an issue with that system action as it should be skipping replies. Will fix for new CB Auto Actions build planned to be released later today. Please keep in mind GJ Wall is entirely separate from CB Activity so replies will not show as comments (they don't exist in CB Activity to do that); will see about adding a new system action to log replies as comments though.

CB Activity version : 4.0.0.

Please update to CB Activity 4.1.0 and also ensure CB GroupJive (including its integrations) and CB Auto Actions are all up to date.

Hi Team,

Am not sure about exact problem, i have tested your website demo.cbdemosites.com/ . CB Activity & Groupjive working as I expected a result.

Can confirm the issue.( After updating plugins we are facing the problem.). If you need, I will provide the demo credentials to test or debug the application.


Thanks

This is fixed in latest CB Auto Actions build (released yesterday). It won't log activity for wall replies anymore instead there's a separate action to log comments to the wall post activity entry that you're replying to. Please be sure to completely update GJ, CB Activity, and CB Auto Actions.

Hi Team

After updating GJ, CB Activity, and CB Auto Actions plugins we are facing more problems.

The existing problem has not solved. Moreover, On CB Activities we are not able to see reply option for the post also Group post reply comment not visible on CB Activities.

If you want I will share my application credentials to solve my issue as much as possible.

The existing problem has not solved.

It's not going to delete your existing activity. It just isn't going to create new activity for GJ Wall replies. You need to enable the new "CB GroupJive Wall - Reply" system action, which will log comments for the original posts activity entry. Existing activity entries for wall replies you'll need to manually delete. Existing replies in GJ Wall will not instantly show on CB Activity either, but their comments will generate if you enable the new system action and re-save them.

Moreover, On CB Activities we are not able to see reply option for the post also Group post reply comment not visible on CB Activities.

You mean reply to a comment? That's not enabled by default and needs to be enabled within CB Activity > Activity > Comments > Replies. Your last screenshot is not CB Activity. That is GJ Wall and none of its behavior was changed in latest build (only its CB Activity integration code was changed).

Please understand you are dealing with 2 entirely different plugins here. CB Activity is not GJ Wall. They don't interact with one another at all beyond CB Auto Actions generating Activity and Comment entries when a post is made on a GJ Wall. They do not share features either. So there's no Links, Actions, etc.. capabilities on the GJ Wall.