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Notification error

  • krileon
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5 months 1 week ago #338557 by krileon
Replied by krileon on topic Notification error

Can you explain a bit more about how to do this, I have a CB Content module displaying the CB Menu like this: [cb:userposition position="canvas_menu"/]
Is that what you mean?

I mean to create an actual new Joomla menu item to CB Activity notifications. You should be able to do this by creating a menu item of menu type Community Builder > Plugin then for Plugin select CB Activity and for Action select Notifications. This doesn't have to be visible on a menu and can be on a hidden menu, but it existing should help avoid any weird access issues.

What do you mean "as part of the template" - I'm guessing adding it into the template code?

You'd need to modify your template and add the analytic JS to it directly, but the easiest way by far is to just use CB Content Module as it allows outputting HTML, CSS, JS all at once then place it on every page usually in a footer module position.


Kyle (Krileon)
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  • AlanJones
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5 months 1 week ago #338560 by AlanJones
Replied by AlanJones on topic Notification error
OK, so I created that menu and it takes me to the 404 error page:
index.php?option=com_comprofiler&view=pluginclass&plugin=cbactivity&action=notifications&stream=1
Any Idea why?

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  • krileon
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5 months 1 week ago #338565 by krileon
Replied by krileon on topic Notification error
Please PM backend super user login credentials and will take a look. It shouldn't be possible to select a stream id for notifications so it's strange your menu item has a stream id.


Kyle (Krileon)
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  • krileon
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5 months 1 week ago #338573 by krileon
Replied by krileon on topic Notification error
I've removed the stream id from the menu item for you and it seams to be working ok for me. I'm not getting any errors in the popup nor the page when attempting to view notifications. Can you also please re-check to see if it's working fine for you now?


Kyle (Krileon)
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  • AlanJones
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5 months 1 week ago #338575 by AlanJones
Replied by AlanJones on topic Notification error
I'm still getting it on my login... I did delete all cache files, still getting it.

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  • krileon
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5 months 1 week ago #338576 by krileon
Replied by krileon on topic Notification error
Strange, the test account seams to be working fine for accessing notifications.

My best guess is there's a notification logged to your account that's causing an error. Is there any details in your server error log regarding this error? Without a call stack for where it's coming from I'm not sure what else to suggest. I applied a couple of your recent notifications to the test user, but they all displayed fine.

Within CB Activity > Notifications filter the list to your user then try unpublishing chunks of notifications for your user and see if the issue goes away. That might help us track down which is causing this.


Kyle (Krileon)
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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