[SOLVED] 2checkout No suitable basket found

I've informed Beat of your topic. He is more familiar with 2checkout setup that I am. I apologize for the inconvenience.

I have now done a test payment of a $1 donation on this site using the CBSubs 2Checkout payment method, and it went through just fine, also refunded afterwards from the payments admin screen, without issues too.

So it is definitely a settings issue, either at 2Checkout or in CBSubs, or at both places.

I can't see the details of your settings and would need to have superadmin access to check further the logs and notifications.

Easiest would be to PM (Private Message, see link in my sig) me the joomla admin access so that I can take a quick look.

Thanks for your help, I will send you the details by PM.

I gave you my details 1 week ago and I don't have any news...

I now got the access details by PM and will review the settings and the issue today.

As replied by PM yesterday:

I have investigated and found in the notifications log and history error log that the vendor_id didn't match. Looking more closely, there was a space in your Vendor Id setting after the vendor number, so the strings didn't match at anti-fraud check and the error got logged.

I have removed the space, please publish the gateway and check if it now works with 2Checkout.

I have also added improved CBSubs adding quotes around the ids in those error messages, as well as a trim to the vendor id to ignore such blank characters before and after vendor id in settings, so such small invisible copy-paste-results don't happen in the future. That added safeguard will be in the next CBSubs version.