Does your file exist in your downloads folder? You need to upload it there using FTP, file management in CB Package Builder on frontend, or using the file field below the Download parameter. Don't know what more to suggest as we've been using it for years perfectly fine.
I can setup a test package for you if you PM backend super administrator login credentials for you to review the configuration, but beyond that there's nothing more I can do especially if you may have PHP permission issues where CB Package Builder can't access the files.
Kyle (Krileon)
Community Builder Team Member
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
