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[SOLVED] CB login does not log after restoring Joomla

  • sonny1
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12 years 2 months ago - 12 years 2 months ago #208315 by sonny1
OK, I will see if I can disable all the plugins except CB's to see if it works. However, here is what happened just now... take a look. I am login as an Admin as screen shot shows but at the same time I still see the login form.
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Last edit: 12 years 2 months ago by sonny1.

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  • krileon
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12 years 2 months ago #208316 by krileon
If you've any caching enabled please disable it and purge any existing cache.


Kyle (Krileon)
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  • sonny1
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12 years 2 months ago #208317 by sonny1
Kyle I am really novice to the Joomla. From where would I disable the caching?

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  • krileon
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12 years 2 months ago #208319 by krileon
It's disabled within Joomla global configuration. It's cleared from Site > Maintenance > Clear Cache.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • sonny1
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12 years 2 months ago - 12 years 2 months ago #208323 by sonny1
well, I disabled/ purged expired. Tried logging in. Same story. No difference.
[strike]
I then trying adding you as an admin at the back end and now get the following error. It's denying the access to me. Even though I am Super admin.

Not sure what's happening[/strike]

Update: never mind. I had it disabled myself. :lol:
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Last edit: 12 years 2 months ago by sonny1. Reason: update

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  • krileon
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12 years 2 months ago - 12 years 2 months ago #208332 by krileon
Please PM backend super administrator login credentials and will take a look as am out of troubleshoot suggestions, will need to investigate possible conflicts.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Last edit: 12 years 2 months ago by krileon.

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