Skip to Content Skip to Menu

🎃 Happy Halloween! Treat yourself with an awesome discount on memberships! Get 20% off now with code SPOOKY-2024!

CB 1.9 Password Change not working

  • mattp
  • mattp
  • OFFLINE
  • Posts: 7
  • Thanks: 0
  • Karma: 0
11 years 7 months ago #223640 by mattp
Replied by mattp on topic CB 1.9 Password Change not working
Hi Kyle,

Have you had a chance to look at the backend to see if anything is obvious?

Ta
Matt

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 48459
  • Thanks: 8280
  • Karma: 1443
11 years 7 months ago #223711 by krileon
Replied by krileon on topic CB 1.9 Password Change not working
Unfortunately not yet, I will be reviewing your install shortly. Please see my signature for business hours and days as am away on weekends.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 48459
  • Thanks: 8280
  • Karma: 1443
11 years 7 months ago #223719 by krileon
Replied by krileon on topic CB 1.9 Password Change not working
I'm not sure what the issue is exactly, but using a test user I was able to reset my password successfully and login successfully with the new password. Please note that admins can not reset their passwords from frontend for security reasons.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

  • mattp
  • mattp
  • OFFLINE
  • Posts: 7
  • Thanks: 0
  • Karma: 0
11 years 7 months ago #223758 by mattp
Replied by mattp on topic CB 1.9 Password Change not working
Hi Kyle,

Thats strange, as I still see the same password for access, and no login attempts used for the account I gave you. Did you setup as a new user?

Ta
Matt

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 48459
  • Thanks: 8280
  • Karma: 1443
11 years 7 months ago - 11 years 7 months ago #223766 by krileon
Replied by krileon on topic CB 1.9 Password Change not working
I created a new user for the test, which was deleted after successfully testing.

Edit: Have tested a second time and is still working. Please try creating a new user then using forgot login feature to see if the new password works as does in both my tests.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Last edit: 11 years 7 months ago by krileon.

Please Log in or Create an account to join the conversation.

  • mattp
  • mattp
  • OFFLINE
  • Posts: 7
  • Thanks: 0
  • Karma: 0
11 years 7 months ago #223781 by mattp
Replied by mattp on topic CB 1.9 Password Change not working
Hi Kyle,

Its weird, as its now working. I tested it before and it definitely wasn't, but now I can change the password through CB backend, reset password through the frontend and both work. You definitely didn't change anything??

Cheers for your help!!
Matt

Please Log in or Create an account to join the conversation.

Moderators: beatnantkrileon
Powered by Kunena Forum