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User list load very slow

11 years 5 months ago - 11 years 5 months ago #227393 by deltafidesign
User list load very slow was created by deltafidesign
The user list take lot of time to open the page about 1 minute. Link to user list is URL link: index.php?option=com_comprofiler&task=usersList&listid=MYLISTID
It just display 10 users per page (total 25.000 users). What should I check?

I also have other 2 user list that now just have 10 users total, those are load really faster that the other one. Configuration for those 3 lists is about the same.


J! 3.1.1
CB 1.9
CBSubs 3.0
Last edit: 11 years 5 months ago by deltafidesign.

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11 years 5 months ago #227429 by krileon
Replied by krileon on topic User list load very slow
If only 1 userlist is loading slow then there's likely something on that userlist specifically causing the slow down. Compare what fields it's displaying to your other userlists and see what fields are unique to the slow userlist then try removing them and see if it speeds up. Really the only way to see what's causing memory issues or slow downs is to profile the page. This is best done with xDebug with profiling enabled to help track what specifically is going so slow.


Kyle (Krileon)
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11 years 5 months ago #227459 by deltafidesign
Replied by deltafidesign on topic User list load very slow
I've removed all fields, but that doesn't affect slow loading. Any idea? I can't use xDebug

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11 years 5 months ago #227462 by krileon
Replied by krileon on topic User list load very slow
If you've CB Privacy or CB Conditional installed try disabling both and see if that improves performance as both will parse fields for users (though should only parse for the 10 displayed and not the total found).


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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11 years 5 months ago #227467 by deltafidesign
Replied by deltafidesign on topic User list load very slow
Tested. No way.

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11 years 5 months ago #227469 by krileon
Replied by krileon on topic User list load very slow
Please PM backend super administrator login credentials and will take a look. Note there is very little I can do to help with optimization if this is not a bug as optimization is entirely up to you and your hosts server.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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