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CBSubs Mailer

  • waynejb
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11 years 7 months ago #228435 by waynejb
Replied by waynejb on topic CBSubs Mailer
Had done that. All users are set to registered and view are set to public. I manually installed the new plugins. The users went through a conversion utility.

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  • nant
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11 years 7 months ago #228458 by nant
Replied by nant on topic CBSubs Mailer

waynejb wrote: Had done that. All users are set to registered and view are set to public. I manually installed the new plugins. The users went through a conversion utility.


PM me backend superadmin access and I will take a look - no promises as your statement that things worked before migration makes me think its a migration gone bad issue.

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  • nant
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11 years 7 months ago #228538 by nant
Replied by nant on topic CBSubs Mailer
Got your PM - thx.

I looked at your

Test Email - Super Admin

mailer.

You had configured it to send emails if it is 5 minutes after subscription but not 5 months before subscription ... well this is never going to trigger anything.

There is no instance that is 5 minutes after a subscription time but not more than 5 months before!

I changed this to 1 week (7 days) after.

I also changed the Buyer condition to Buyers Everywhere - you had USA only.

I created a new user nant (please remove) and made user superadmin (since this is how you configured your mailer) and gave user a subscription.

Then 5 minutes later I ran the first automation URL and it picked up the mailer item just fine.

I am not sure that this mailer really ever worked for you.

I did not debug your other mailers - please do so yourself.

I have confirmed that at least for the first mailer item the issue appears to be bad configuration.

Please study the documentation as I am pretty sure I did not make such a configuration mistake in those examples.

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