User Management tab not loading

Ahh... yes I moved the Moderator user group. I first created this user group with Administrator as parent, but this ran foul of the moderator limitation you mentioned in www.joomlapolis.com/forum/153-professional-member-support/222869-moderator-user-groups . So I then put it under Registered as this then had it listed as last in the User Group display (apart from Super User). That is where it has been.

Since you mentioned it I have just changed its parent to Public (see attached) which of course means it is no longer the last user group and I worry that the moderator permission will be given to all user groups below it including all registered users! In any case a quick test is still showing long delays in trying to open the CB User Mgt tab so it does not seem to have fixed the problem (unless caching etc might play a role).

I'm out of ideas unfortunately. The best I can suggest is contact your host and see if they can help you get xDebug Profiler going or profile your site by some other means. Without profiling there's no way of knowing where the slow down is coming from example.

OK. The host is a shared host not known for its tech support... Client preference.

Can you tell me what I need to do to unwind whatever impact I may have created with the moderator user group earlier not being under Public? I am wondering if there are any legacy impacts I need to remove... I can access the mySQL database tables etc.

I have also just noticed a new Notice (see attached) appearing on the front end but only on CB pages:

Notice: Undefined index: view in <mypath>/components/com_content/router.php on line 48

Is this related or something completely different? Searching I found forum.joomla.org/viewtopic.php?f=579&t=594859
www.joomlapolis.com/forum/154-advanced-members-support/199079-3486-wwwcomponentscomcontentrouterphp-on-line-48?limit=6&start=6
www.joomlapolis.com/forum/147-potential-bug/197708-cb18-noticeundefined-indexrouterphp-on-line48?start=6

Have tested that it occurs on CB pages even if not logged in, such as on login page.

I have no idea what chain of issues that may have caused. Ideally it'd have caused no further issues as long as it was changed back. If there's a loop error your install should fatally error if debug mode and maximum error reporting are enabled. If not then maybe you've an HTTP call that's taking too long and is holding your install up.

Thanks Kyle, I appreciate your continued feedback. I don't think I will get much joy with the host, and suspect my best realistic way forward is to rebuild the test site and keep an eye on if and when the looping issue turns up.

I mention another anomaly in case it strikes you as possibly related or is of independent interest.

On trying to Copy an existing Tax Rule I get the following error message:

JDatabaseMySQL::query: 1062 - Duplicate entry 'GST' for key 'short_code' SQL=INSERT INTO `sag13_cbsubs_tax_rules` (`name`,`short_code`,`default`,`ordering`,`owner`) VALUES ('Copy of GST','GST','1','4','0')
Call stack
# Function Location
1 JAdministrator->dispatch() JROOT/administrator/index.php:46
2 JComponentHelper::renderComponent() JROOT/administrator/includes/application.php:153
3 JComponentHelper::executeComponent() JROOT/libraries/joomla/application/component/helper.php:351
4 require_once() JROOT/libraries/joomla/application/component/helper.php:383
5 require() JROOT/administrator/components/com_comprofiler/admin.comprofiler.php:29
6 CBController_plugin->editPlugin() JROOT/administrator/components/com_comprofiler/admin.comprofiler.controller.php:188
7 CBController_plugin->editPluginView() JROOT/administrator/components/com_comprofiler/controller/controller.plugin.php:251
8 cbpaidAdminView->editPluginView() JROOT/administrator/components/com_comprofiler/controller/controller.plugin.php:352
9 cbPluginHandler->call() JROOT/components/com_comprofiler/plugin/user/plug_cbpaidsubscriptions/admin.cbpaidsubscriptions.php:412
10 call_user_func_array() JROOT/administrator/components/com_comprofiler/plugin.class.php:583
11 getcbpaidsubscriptionsTab->_editPluginView()
12 cbpaidAdminView->_editPluginView() JROOT/components/com_comprofiler/plugin/user/plug_cbpaidsubscriptions/cbpaidsubscriptions.php:111
13 HTML_cbpaidAdmin::editPluginView() JROOT/components/com_comprofiler/plugin/user/plug_cbpaidsubscriptions/admin.cbpaidsubscriptions.php:666
14 cbParamsEditorController->draw() JROOT/components/com_comprofiler/plugin/user/plug_cbpaidsubscriptions/admin.cbpaidsubscriptions.html.php:60
15 cbEditRowView->renderEditRowView() JROOT/administrator/components/com_comprofiler/library/cb/cb.params.php:232
16 cbEditRowView->renderAllParams() JROOT/administrator/components/com_comprofiler/library/cb/cb.params.php:421
17 cbEditRowView->renderOneParamAndChildren() JROOT/administrator/components/com_comprofiler/library/cb/cb.params.php:940
18 cbpaidViewExtended->renderAllParams() JROOT/administrator/components/com_comprofiler/library/cb/cb.params.php:1352
19 cbpaidTableBrowser->draw() JROOT/components/com_comprofiler/plugin/user/plug_cbpaidsubscriptions/libraries/cbpaidViewExtended.php:248
20 cbpaidTableBrowser->_performTableActions() JROOT/components/com_comprofiler/plugin/user/plug_cbpaidsubscriptions/libraries/cbpaidTableBrowser.php:1072
21 cbpaidTable->store() JROOT/components/com_comprofiler/plugin/user/plug_cbpaidsubscriptions/libraries/cbpaidTableBrowser.php:973
22 comprofilerDBTable->store() JROOT/components/com_comprofiler/plugin/user/plug_cbpaidsubscriptions/models/table/cbpaidTable.php:169
23 CBdatabase->insertObject() JROOT/administrator/components/com_comprofiler/library/cb/cb.database.php:92
24 JDatabase->insertObject() JROOT/administrator/components/com_comprofiler/library/cb/cb.database.php:935
25 JDatabaseMySQL->execute() JROOT/libraries/joomla/database/database.php:841
26 JError::raiseError() JROOT/libraries/joomla/database/database/mysql.php:548
27 JError::raise() JROOT/libraries/joomla/error/error.php:251

On trying to Copy an existing Tax Rule I get the following error message:

That looks like a bug. Try editing your existing tax rule and clearing the Short Code parameter then try copying it. Then change the Short Code back. I've created a bug ticket for further investigation.

#4350