Your mailer settings are incorrect making it unable to send emails. Please note if you're using SMTP and Joomla emails are working that Joomla will fallback to PHPMailer if SMTP fails. Try setting your mailer settings to use PHPMailer.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
I know this is probably a dumb question, but then I tend to do some really dumb things myself, overlooking the obvious, so here goes, just in case....
Have you examined the email address thoroughly for spelling errors?
Have you tried using that email address to send or receive email via software on your computer? If so, does it go through? Try sending yourself an email via that address from your Outlook or other software, just in case. Never hurts to look beneath all the furniture.
Does Joomla even send emails? Try using Joomlas mass mailer to see if emails send.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Yes, I have ensured the e-mail address is correct......
And krileon, I would assume so since its CB that's trying to send the PHP email out.
I'm using AcyMailing for my newsletters and mass mailing and that is working just fine.
That error message is when someone uses the Forgot Password link on the UserLogin module for CB. When they request to reset password, they get that error message:
danger
Password Reset Failed! Error: Could not instantiate mail function.
So the e-,mail system is failing, but why? Whats wrong?
krileon
