My paid plans are Autorecurring, what will be the status of the user if he cancels the payment not from CBSubs on my website but from within his gateway e.g. Paypal? Is CBSubs going to detect the cancellation immediately or will it wait till the next payment to see that the payment is cancelled so it can put the user in an expired or cancelled state?
CBSubs expires the user and then that same behavior will be seen. CBSubs expires them by triggering the expiration process. This is normally done by just visiting CBSubs backend now and again, but you can configure it for CRON or other methods within CBSubs > Settings > Global.
If the user cancels from PayPal their subscription it sends an IPN to CBSubs that tells CBSubs that recurring payments are cancelled. They'll then expire when their expiration date is reached.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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When the VIP plan expires the User group is not changed and the user still shows as VIP which I don't want. It's OK if the plan is cancelled or unsubscribed but not if expires.
How to make the user group to change if the plan expires?
Currently if a user upgrades to a paid plan he is assigned to the VIP user group but if the plan expires he is still a VIP and shows in user list as VIP.
Can I use CB Auto Actions to handle usergroup assignments? How?
If you need more control over usergroup assignment based off subscription state you can use CB Auto Actions to control the usergroup assignment. The below explains how to do this.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
