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blank page with facebook login

  • krileon
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9 years 6 months ago #262229 by krileon
Replied by krileon on topic blank page with facebook login
The HybridAuth guides tell you where to put the Callback URL. I do not have time to upgrade the tutorials right now. For that I am sorry, but when I do have time I will upgrade all of them to make it easier to configure this. I should be able to get them all upgraded after GJ upgrade is released, which won't be starting until after CB Activity rewrite is completed.

I don't know why your Twitter isn't working; with the above configuration it's tested working fine. There's nothing I can do to help with this as more than half the configuration is done on the social sites end and we do not request social site login credentials. The various social sites do not make this easy and there is no way to automate it.

The "Website" and "Callback URL" should be your exact domain you're trying to login from. If you exclude www and try to login with www then the domain will be rejected; it's extremely strict when it comes to this.

For social sites that allow you to request permissions ensure you're not just requesting all permissions. In fact leave that parameter alone unless you are absolutely sure of its usage as the basic profile data is already being requested.

If after all of the above has been reviewed carefully you can PM backend super administrator login credentials and I can debug your sites end of things, but if the error is on the social sites end there isn't much I can do for you.


Kyle (Krileon)
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9 years 6 months ago #262475 by giorgionasis
Replied by giorgionasis on topic blank page with facebook login
hallo kyle!

i have pm you!

thank you!

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  • krileon
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9 years 6 months ago #262568 by krileon
Replied by krileon on topic blank page with facebook login
I'm not seeing any browser side errors. It's stopping within HybridAuth right when it does its cURL request for profile data. You'll need to check your server error log to see what's going on as it's failing somewhere in that process, which CB Connect is unable to output. My guess is cURL may not be setup correctly.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: giorgionasis

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9 years 6 months ago #262580 by giorgionasis
Replied by giorgionasis on topic blank page with facebook login
hallo kyle,

first of all thank you for your intersest and you time.

Server has no errors related with the process. I tried to login with linkedin and it was successful!
But the problem is the same for the rest social login. So now what to estimate?Wrong settings in socials apis?

thank you

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  • krileon
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9 years 6 months ago - 9 years 6 months ago #262608 by krileon
Replied by krileon on topic blank page with facebook login
Please upgrade to now released CB Connect 6.0.5. Next enable debug mode and maximum error reporting in Joomla global configuration then test again. I've implemented 3 more error outputs where no error output was so we can see what's going on. I've also upgraded to latest HybridAuth 2.x and retested all of the social sites as working with new applications.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Last edit: 9 years 6 months ago by krileon.

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9 years 6 months ago #262660 by giorgionasis
Replied by giorgionasis on topic blank page with facebook login
hallo kyle,

thank you very much for the upgrade.

i did enable debug mode and maximum report.

Facebook:
STILL A BLANK PAGE WITH NO OUTPUT OF ERRORS

Twitter:
I am redirecting to the twitter page and there there is a infinetly reloading

Google:
either there is a system message "Failed to retrieve Google profile. Error: User profile request failed! Google returned an invalid response." either i have a blank page

Linkedin:
Sometimes it is working, sometimes i have the system message "LinkedIn->retrieveTokenAccess(): bad data passed, string type is required for $token, $secret and $verifier.
"
only for linkedin instead of blank page i have the page with the message
"
Site Debug mode: CB redirection with success "You have successfully logged in" without empty output
During its normal operations Community Builder often redirects you between pages and this causes potentially interesting debug information to be missed. When your site is in debug mode (global Joomla config is site debug ON), some of these automatic redirects are disabled. This is a normal feature of the debug mode and does not directly mean that you have any problems.

Click this link to proceed with the next page (in non-debug mode this is automatic): www.example.gr/profile
"

thank you

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