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blank page with facebook login

  • krileon
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9 years 6 months ago - 9 years 6 months ago #262909 by krileon
Replied by krileon on topic blank page with facebook login

hallo again,

i have checked the parameteres of the server and everything is enabled.
1. openssl
2. curl
3. fopen

Please PM backend super administrator login credentials as well as FTP login credentials. I'll need to implement debug code to see what's going on as I'm out of ideas as to what could be doing this.

Thank you. I will try it. One more question. Facebook Login works fine with my IPad or Iphone (both Safari). On my PC with Firefox and Chrome it doesn't work. Maybe this helps to find a solution.

The only reason for that to happen is if you've set your browsers on PC to not allow for cookies resulting in your Joomla session, which is where it stores CB Connect information.


Kyle (Krileon)
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Last edit: 9 years 6 months ago by krileon.

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  • krileon
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9 years 6 months ago - 9 years 6 months ago #262938 by krileon
Replied by krileon on topic blank page with facebook login

hallo again,

i have checked the parameteres of the server and everything is enabled.
1. openssl
2. curl
3. fopen

Ok, have just spent the past several hours looking into this and I don't know what to tell you. Your site is trashing the PHP sessions for whatever reason, which causes the HybridAuth configuration data to be lost. When that happens it can't initialize and continue through with its connection process. At this point I can't help you any further unless you try a different host or at least a clean install on the same host with nothing but Joomla, CB, and CB Connect so I can rule out conflicts from other extensions as you've security extensions installed that may or may not be tampering with the sessions. I'm inclined to believe this is a result of something installed, but I have no idea what.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Last edit: 9 years 6 months ago by krileon.

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9 years 6 months ago #262940 by nussisworld
Replied by nussisworld on topic blank page with facebook login
Thank you for your time. Hope I make it work.

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9 years 6 months ago #262946 by giorgionasis
Replied by giorgionasis on topic blank page with facebook login
hallo kyle,

are you talking about me or nussisworld?

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  • krileon
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9 years 6 months ago #262952 by krileon
Replied by krileon on topic blank page with facebook login
My reply was addressed to giorgionasis. Sorry for the confusion.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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9 years 6 months ago #262955 by giorgionasis
Replied by giorgionasis on topic blank page with facebook login
ok kyle,

i indeed have rsfirewall installed and just disable it but with no success.
to change host is not a reasonable idea..i maybe could make a fresh new install with only joomla and cb and cb connect.

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