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frontend users not able to login

  • shawneo
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8 years 7 months ago #278940 by shawneo
Replied by shawneo on topic frontend users not able to login
Hi Nate,

Can I pay you or someone to work on my site and fix this problem. My webhost has no clue, i have no clue, and we have spent the last 3 days trouble shooting this. basically their is no login ability using joomla or cbsubs via the frontend. Let me know how I can pay you or someone familiar with cbsubs to fix this for me as I have no ability to use my website until users can login properly ;(

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  • krileon
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8 years 7 months ago #278965 by krileon
Replied by krileon on topic frontend users not able to login
Most likely is due to broken Joomla menu items. If you upgraded from CB 1.x you need to edit all menu items pointing to CB and fix their Menu Type. CB 1.x didn't create valid Joomla menu items so Itemid matching goes a bit wonky. Once you've edited them and fixed their Menu Type it should solve your issue. If issue persists please PM backend super administrator login credentials and will take a look.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: shawneo

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  • krileon
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8 years 7 months ago - 8 years 7 months ago #279075 by krileon
Replied by krileon on topic frontend users not able to login
Even with SEF disabled your login form is trying to POST to /profile. No idea where the redirect is coming from. Even using a new CB Login menu item with Public access and outside of the Account parent it still redirects to /profile. Do you have any custom redirects specified in htaccess?

The below is thrown when debugging is enabled, which doesn't seam possible unless something has modified Joomlas core code or altered the Joomla user object.

Notice: Undefined variable: password in /libraries/joomla/user/helper.php on line 2

Note line 2 only has a phpdoc comment on it. so it seams likely your install has been modified or possibly some sort of server side cache/compression.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Last edit: 8 years 7 months ago by krileon.

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  • shawneo
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8 years 7 months ago #279192 by shawneo
Replied by shawneo on topic frontend users not able to login
kyle,

thanks you are a godsent. from what you said it sparked an idea. I had put my login module and plan logins inside community builder controls to www.gtmlive.com/profile

That wasn't a problem, until recently when I had my host force SSL on my site. However, I forgot that I had set those /profile logins and so when you said that I went back and erased them and login works now. I still want to login redirect to the profile page so now I am going to put it back in but with the https and I imagine it should all work fine now. Thanks again for your time. Sometimes its the little things we overlook that are staring us right in the face!

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  • krileon
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8 years 7 months ago #279266 by krileon
Replied by krileon on topic frontend users not able to login
Login redirects should be non-SEF and begin with index.php. This should be supplied directly in your CB Login module or using a Redirect action within CB Auto Actions. So for example to redirect to profile on login you'd use the below as your login redirect within your CB Login module.

index.php?option=com_comprofiler&view=userprofile

If you want it to link to a specific menu item then you'd also add the following to the URL.

&Itemid=MENU_ITEM_ID_HERE

This avoids ever having to deal with domain change or scheme change.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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