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MFA - Resolved

  • AlanJones
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23 hours 11 minutes ago #341878 by AlanJones
Replied by AlanJones on topic MFA - Resolved
Could you tell us how you resolved the "Multi-factor Authentication is not enabled." - I had it working just fine, and then in one of the updates I got this.

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  • adhillon
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22 hours 36 minutes ago #341879 by adhillon
Replied by adhillon on topic MFA - Resolved
Basically, the problems had been introduced by changing permissions on menu and submenu items. We installed CB in a new Joomla instance and matched permissions and menu systems.
Once permissions matched, everything worked.
If you can afford to, reinstall everything - including Joomla. If not, then you have to match it with a new instance of CB.

The lessons we learned:
IF IT WORKS - DONT' MESS WITH IT
DOCUMENT EVERY CHANGE YOU MAKE - SO YOU CAN BACKTRACK
BACK UP, BACK UP, BACK UP

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  • AlanJones
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22 hours 29 minutes ago #341880 by AlanJones
Replied by AlanJones on topic MFA - Resolved
I guess I will get rid of MFA - I cannot do that, it's just me, I do not have the time to do that. A backup won't help me, but I do backup religiously, especially community websites.
It makes very little sense to me, I'm not doing anything custom, I did not change permissions on menu items. And eve if I did, why should that stop MFA from working?!?
Thanks anyway.

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  • adhillon
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21 hours 53 minutes ago #341881 by adhillon
Replied by adhillon on topic MFA - Resolved
most likely you have activated the plugins, but....just in case.
 
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  • krileon
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10 hours 14 minutes ago #341882 by krileon
Replied by krileon on topic MFA - Resolved

Could you tell us how you resolved the "Multi-factor Authentication is not enabled." - I had it working just fine, and then in one of the updates I got this.

The "Multi-factor Authentication is not enabled." message is output by the MFA settings itself. It goes away when you have an MFA method activated. I assume you're seeing this when editing yourself? Try disabling and re-enabling your MFA method. CB itself doesn't handle this display or functionality we just render the Joomla field basically.


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  • AlanJones
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9 hours 53 minutes ago #341883 by AlanJones
Replied by AlanJones on topic MFA - Resolved
Yes I've tried enabling the passkey plugin, disabling emptying cache, reenabling, enabling them all... nothing I do seems to switch it on. I understand that CB Just carries the field.
I made a menu item for a Joomla user profile edit... same thing "Multi-factor Authentication is not enabled."
I don't know, it was working great, until it just stopped.

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