Skip to Content Skip to Menu

🎃 Happy Halloween! Treat yourself with an awesome discount! Get 20% off now with code SPOOKY-2024!

auto actions in plans

  • mfe13
  • mfe13
  • OFFLINE
  • Posts: 572
  • Thanks: 26
  • Karma: 5
11 years 9 months ago #218643 by mfe13
Replied by mfe13 on topic Re: auto actions in plans
It's strange because it's only whith plan child 1
Not whith other plans
Well, I leave it for the moment
thank you very much

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 48454
  • Thanks: 8280
  • Karma: 1443
11 years 9 months ago #218646 by krileon
Replied by krileon on topic Re: auto actions in plans
Do you allow multiple subscriptions to that plan? As that could perhaps be what's happening (see workflows tab of your plan).


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 48454
  • Thanks: 8280
  • Karma: 1443
11 years 9 months ago - 11 years 9 months ago #218647 by krileon
Replied by krileon on topic Re: auto actions in plans
Reviewed and tested the usage again and it already renews expired. Not sure how you ended up with a duplicate unless your plan allows multiple subscriptions to the same plan. Suggest deleting one and trying again to see if it duplicates again.

I also suggest adding a query field that grabs their existing subscriptions and test against it in your conditional, because if the subscription is already active you shouldn't add it again or you're going to probably have issues and performance problems. Basically in your query field you'd query the database for an active subscription for the plan you want to add (simple select for id is fine) and check if it's empty or not empty in your conditional.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Last edit: 11 years 9 months ago by krileon.

Please Log in or Create an account to join the conversation.

  • mfe13
  • mfe13
  • OFFLINE
  • Posts: 572
  • Thanks: 26
  • Karma: 5
11 years 9 months ago #218648 by mfe13
Replied by mfe13 on topic Re: auto actions in plans
No,
And another thing, there is an obsolete date
"Active Time Subscription expires on 5/28/2012 10:26:12 p.m." for plan parent and is a free plan for life ...!

Attachments:

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 48454
  • Thanks: 8280
  • Karma: 1443
11 years 9 months ago #218650 by krileon
Replied by krileon on topic Re: auto actions in plans
I don't understand, if you subscribe a child it doesn't touch the parent that I am aware of. That's also expired way in the past so you shouldn't even see the child plans. Perhaps the translation is wrong and it's showing when the plan was activated.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 48454
  • Thanks: 8280
  • Karma: 1443
11 years 9 months ago #218651 by krileon
Replied by krileon on topic Re: auto actions in plans
Ah, I see; was able to confirm. When subscribing to free lifetime plans it gives an expiration date for some odd reason. Will have to review further.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

Moderators: beatnantkrileon
Powered by Kunena Forum