Reminder password problem only with specific group

hello

I noticed the Remind Password Process do not work for standard "Registered" user but it work fine for other users who are in a custom group. These users are also in different CBsubs plan.

In fact when a "Registered" user ask his password, I get the message who confirm this action AND the message who say I must first login. This seem an access problem but don't see which one because I don't have any Reminder or Registration Joomla item. I have only the mandatory Profile item well published and public but in a "hidden" menu who don't have any corresponding module. I use the "Reminder link" included in the CB Login module.

Any suggestions ?

Can they even navigate to the forgot login link? or does it error when they attempt to submit the forgot login request? Do you have a CB Auto Action action setup to fire on the before or after profile update triggers? As both of those fire for Forgot Login. If issue still persists enable debug mode and maximum error reporting in Joomla global configuration (you must have both set) then re-test and see if any errors expose.

yes they can navigate and introduce their email for get their password. Is only when they click this problem happen and display the message I told you previously...


I enabled debug..here some result:

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Notice: Constant _UE_NOSUCHPROFILE already defined in /home/myjosmaster/domains/site.com/public_html/components/com_comprofiler/plugin/language/fr-fr/language.php on line 1284


Application 0.000 seconds (+0.000); 0.85 MB (+0.850) - afterLoad
Application 0.028 seconds (+0.028); 3.75 MB (+2.899) - afterInitialise
Application 0.057 seconds (+0.029); 6.98 MB (+3.229) - afterRoute
Application 0.069 seconds (+0.012); 7.45 MB (+0.470) - afterDispatch
Application 0.124 seconds (+0.055); 10.39 MB (+2.945) - beforeRenderModule mod_roknavmenu ()
Application 0.137 seconds (+0.012); 10.87 MB (+0.474) - afterRenderModule mod_roknavmenu ()
Application 0.148 seconds (+0.011); 10.89 MB (+0.026) - beforeRenderModule mod_mj_markupchooser (Navigation standard ou mobile?)
Application 0.148 seconds (+0.000); 10.90 MB (+0.011) - afterRenderModule mod_mj_markupchooser (Navigation standard ou mobile?)
Application 0.148 seconds (+0.000); 10.90 MB (-0.009) - beforeRenderModule mod_menu (Menu bottom)
Application 0.152 seconds (+0.003); 10.95 MB (+0.053) - afterRenderModule mod_menu (Menu bottom)
Application 0.152 seconds (+0.000); 10.94 MB (-0.003) - beforeRenderModule mod_cblogin (CB Login)
Application 0.153 seconds (+0.001); 10.98 MB (+0.032) - afterRenderModule mod_cblogin (CB Login)
Application 0.159 seconds (+0.006); 10.99 MB (+0.012) - afterRender

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What is the language string problem ?? It seem something related to a user who don't exist but the user I try to get the password exist well and he is well activated/published.


If you need SQL debug report I can send you by PM..

thank

Please provide the exact message you're seeing and also where it redirects you to if anywhere when attempting to use forgot login. Sounds a lot like a Joomla menu item access error.

Your language string issue is you've a duplicate define in your French language plugin. Please review the notice carefully as it tells you exactly where the problem is.

ok I found where the problem is.... I had setup auto-action for redirect "registered" user to specific "Non public" page using trigger onAfterUserUpdate and onAfterUserProfileEditCancel (because I don' want redirect them to profile view). The fact to remove onAfterUserUpdate from this action solve the problem...

I noticed also if I keep onAfterUserUpdate and I set my redirect URL to a public page, the redirect work well BUT I don't receive the Reminder even if the password is well reset (after this operation I cannot login anymore).

So that mean the fact to ask a Reminder is considered to be a onAfterUserUpdate ??

Yes, the after user update trigger fires for forgot login as mentioned in my first reply. The password is changed so Joomla (fires Joomlas user update trigger too) and other CB plugins need to be made aware of this. After user update is not exclusive to profile update.