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Major Problem with My Website

9 years 1 month ago #270593 by Smooth2SITF
Replied by Smooth2SITF on topic Major Problem with My Website
Ok, I went through each and every CB Plugin disabling it and checking the site with no luck, the issue still unfortunately persists.

Next I tried the other suggested solution for the User Plugings in the Extension manager, also with no luck :unsure: :(

I don't have any EU Cookie extensions that I am aware of.

I did re-review everything related I could find in the forums with no luck as well.

Any more suggestions on how to fix this? I really need some help as soon as possible to get my site back up and working as I am under fire and getting a lot of complaints. :(

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  • krileon
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9 years 1 month ago #270617 by krileon
Replied by krileon on topic Major Problem with My Website
Please PM backend super administrator login credentials and will take a look.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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9 years 1 month ago - 9 years 1 month ago #270649 by Smooth2SITF
Replied by Smooth2SITF on topic Major Problem with My Website
Kyle,

Thank you for your continued support and help...
Last edit: 9 years 1 month ago by Smooth2SITF. Reason: Took off website due to heavy spam

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9 years 1 month ago #270677 by krileon
Replied by krileon on topic Major Problem with My Website
Have reviewed your site and it's due to SEF not being configured correctly. You'll also notice your site is slower, links don't load, and various other issues due to incorrectly configured SEF as the URLs are unreachable. I've disabled SEF and was able to register/login perfectly fine. Please see the below for Joomla SEF configuration help.

docs.joomla.org/Making_your_site_Search_Engine_Friendly


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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9 years 1 month ago - 9 years 1 month ago #270689 by Smooth2SITF
Replied by Smooth2SITF on topic Major Problem with My Website
Yes, it seems to be working now. I don't understand cause I disabled SEF and it didn't solve the issue so I turned it back on.

I find it rather Odd since SEF has been enabled since the beginning of the site.


I did loose my friendly URLs due to this but I guess I need to figure out what configuration is wrong. Not too familiar with that.

Thanks again Kyle, as always your expertise is greatly appreciated.
Last edit: 9 years 1 month ago by Smooth2SITF.
The following user(s) said Thank You: krileon

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9 years 1 month ago #270940 by Smooth2SITF
Replied by Smooth2SITF on topic Major Problem with My Website
Ok I am getting frustrated here. The issue is not resolved.

I have spent a long time going through this and did every required to set up SEF as indicated in the link and STILL if I re-enable it after following the instructions provided in the link, it starts the same stuff and messes up again. I made sure the htaccess had the information in it that is required, so that doesn't seem to be the issue.

Checked with the host and Apache is set up correctly.

There are still some new issues with the site now since SEF is disabled so I need to see if I can get this fixed. I desperately need help to resolve this SEF issue.

Can anyone help walk me through whats wrong and maybe I can get this fixed?

Our site was always SEF since I installed it back in 2014. Its just recently started to do this. I have tried everything to no avail. I even re-installed a back-up version of the site that the host had (which was only a month old) with no success. So either the issue started before that months back-up or its something else.

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