Skip to Content Skip to Menu

🎃 Happy Halloween! Treat yourself with an awesome discount on memberships! Get 20% off now with code SPOOKY-2024!

[#5652] Groups logo images looks blur

  • mbongio
  • mbongio
  • OFFLINE
  • Posts: 52
  • Thanks: 2
  • Karma: 0
8 years 11 months ago - 8 years 10 months ago #274113 by mbongio
[#5652] Groups logo images looks blur was created by mbongio
After upgrading to GJ 3.00 and CB 2.0.12, all the pages including groups, Userprofile and cb activity are breaking.
The logo images are coming blurred on the Category page.
On the group page, the logo appears clear, however on the Category it appears blurred. Please suggest. Attached images for reference.
Attachments:
Last edit: 8 years 10 months ago by krileon.

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 48464
  • Thanks: 8280
  • Karma: 1443
8 years 11 months ago #274148 by krileon
Replied by krileon on topic Groups logo images looks blur
There's a thumbnail and fullsize version of logo and canvas. The category page uses the thumbnail. If you migrated from GJ 2.x then it also migrated your settings. The logo thumbnail sizes were likely set too small. Navigate to GJ > Configuration > Images and adjust the width/height settings for canvas and logo usage. The defaults are as follows.

Maximum Image Height: 640
Maximum Image Width: 1280
Maximum Thumbnail Height: 320
Maximum Thumbnail Width: 640

Once done re-upload your image.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

  • mbongio
  • mbongio
  • OFFLINE
  • Posts: 52
  • Thanks: 2
  • Karma: 0
8 years 11 months ago - 8 years 11 months ago #274318 by mbongio
Replied by mbongio on topic Groups logo images looks blur
Hi
I followed the steps what you have mentioned earlier, but unfortunately it's not working for me.I have changed the thumbnail's height and width 100X100 like this, with this measurement I am getting blur image.Please see Attached image
Attachments:
Last edit: 8 years 11 months ago by mbongio.

Please Log in or Create an account to join the conversation.

  • nant
  • nant
  • OFFLINE
  • Posts: 12339
  • Thanks: 1467
  • Karma: 877
8 years 11 months ago #274328 by nant
Replied by nant on topic Groups logo images looks blur

mbongio wrote: Hi
I followed the steps what you have mentioned earlier, but unfortunately it's not working for me.I have changed the thumbnail's height and width 100X100 like this, with this measurement I am getting blur image.Please see Attached image


Kyle wrote:

Once done re-upload your image.


Did you?

BTW - I see no attached image.

Please Log in or Create an account to join the conversation.

  • mbongio
  • mbongio
  • OFFLINE
  • Posts: 52
  • Thanks: 2
  • Karma: 0
8 years 11 months ago - 8 years 11 months ago #274340 by mbongio
Replied by mbongio on topic Groups logo images looks blur
Yes we have reuploaded the images.
However there the images still appear blur on the Group index.php/for-business/cb-groupjivemain page.
However on individual group page, the same logo image is displayed correctly(index.php/for-business/cb-groupjivemain/pluginclass?plugin=cbgroupjive&action=groups&func=show&id=28
)
Attachments:
Last edit: 8 years 11 months ago by mbongio.

Please Log in or Create an account to join the conversation.

  • nant
  • nant
  • OFFLINE
  • Posts: 12339
  • Thanks: 1467
  • Karma: 877
8 years 11 months ago #274372 by nant
Replied by nant on topic Groups logo images looks blur

mbongio wrote: Yes we have reuploaded the images.
However there the images still appear blur on the Group index.php/for-business/cb-groupjivemain page.
However on individual group page, the same logo image is displayed correctly(index.php/for-business/cb-groupjivemain/pluginclass?plugin=cbgroupjive&action=groups&func=show&id=28
)


Yeah your screenshot looks blurry.
I am guessing it has something to do with the canvas layout on the page.
Can you please provide the following so I can test and recrate hopefully issue:

GroupJive -> Configuration -> Images tab -> Canvas and Logo parameters
copy of your logo image so I can upload locally and test

Please Log in or Create an account to join the conversation.

Moderators: beatnantkrileon
Powered by Kunena Forum