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[#5591] CBsubs problem with ended or inactive subscription

  • krileon
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8 years 11 months ago #272700 by krileon
The expired subscription redirect may have been changed. Ensure the parameters under "Expiration and restricted access redirects" within CBSubs > Settings > Expiration are empty.


Kyle (Krileon)
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  • activha
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8 years 11 months ago #272707 by activha
Expiration links are empty

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  • nant
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8 years 11 months ago - 8 years 11 months ago #272738 by nant

activha wrote: Do you mean cbpaidsubbot for system plugin ? it is in first plugins just after admin tools
Plan is configured to allow show at registration and upgrades. Is there a new special setting for renewals ?
Data row is attached if you want to have a look

On login, user is immediately blocked with error and nothing else
I also tried to unpublish autoaction plugin and got the same behavior


If I read your zip file correctly you might have set the plans

Total number of occurrences of regular validity/price (0=unlimitted)

to 1 which would imply that you are not allowing them to renew.

Please verify and set to 0 if this is the case.

If it is set to 0 and you are still having issues please PM me access and I will inspect and see if there is sometong else involved.
Last edit: 8 years 11 months ago by nant.

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  • activha
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8 years 11 months ago #272755 by activha
All plans were set to 0
If I remove the setting forbidding a free user to access without a plan, my users can access and renew correctly.
But choosing No for this setting only deactivate all users whose plans have expired and they have no choices left than being blocked.
That's a problem that we didn't had a couple of months ago with old cbsubs version.

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  • nant
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8 years 11 months ago #272757 by nant

activha wrote: All plans were set to 0
If I remove the setting forbidding a free user to access without a plan, my users can access and renew correctly.
But choosing No for this setting only deactivate all users whose plans have expired and they have no choices left than being blocked.
That's a problem that we didn't had a couple of months ago with old cbsubs version.


Thanks, that helps - will try now to recreate issue and see if we can push a quick fix.

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  • nant
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8 years 11 months ago #272760 by nant
Using latest CBSubs 4.0.1 nightly and latest CB 2.0.11 nightly I could not replicate your issue. I am getting proposals just fine.


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