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[SOLVED] Different hours in the backend and CBSubs

  • myann
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12 years 1 week ago #212415 by myann
Replied by myann on topic Re: Different hours in the backend and CBSubs
Ok, I realised when a user registrer, He has no offset ..

So I try to set this offset on background but nothing change. He appears as "online for 6 hours ago" !!!



So I have to search how a user can have his offset automatically and why he is connected for 6 hours ago.

...

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  • krileon
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12 years 1 week ago #212417 by krileon
Replied by krileon on topic Re: Different hours in the backend and CBSubs
The datetime display is based off your offset, not their offset. Edit your user and adjust the timezone as needed then view their profile and see if it's displaying correctly. Review database table _users and see if the datetime is correct in database.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • myann
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12 years 1 week ago #212427 by myann
Replied by myann on topic Re: Different hours in the backend and CBSubs
Ok,
I put my serveur offset on Paris and mine (admin) on Guadeloupe.

On CB, it's ok but on CBsubs when I subscribe I have this :
My computer hour : 15h27
Serveur Hour : 21h27
Subscription hour : 23h27

I try to understand but ...

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  • krileon
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12 years 1 week ago #212434 by krileon
Replied by krileon on topic Re: Different hours in the backend and CBSubs
As I explained earlier CBSubs is UTC. It doesn't add offset to ensure payment information is kept consistent.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • myann
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12 years 1 week ago #212438 by myann
Replied by myann on topic Re: Different hours in the backend and CBSubs
Sorry, I forgot it !!

So the problem is solved !!!

Thanks a lot !!

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