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Forgot Login is not working

  • krileon
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11 years 10 months ago #217491 by krileon
Replied by krileon on topic Re: Forgot Login is not working
It's coming from some sort of 3rd party extension. Try switching to default Joomla template and see if it goes away. Please PM a URL to your forgot login page and will see if I can find where it's coming from.

Kyle (Krileon)
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  • krileon
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11 years 10 months ago #217500 by krileon
Replied by krileon on topic Re: Forgot Login is not working
Misunderstood your issue as the button when clicked didn't do anything, but instead it's just the form post not working properly. Your problem is due to index.php not being accessible. Your home page isn't available and causing a redirect to CB login. This won't work with forgot login as it posts to index.php the option and task for the router to process. Try having a publicly access homepage that doesn't send to login and it should work fine.

Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • okkhalid
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11 years 10 months ago #217505 by okkhalid
Replied by okkhalid on topic Re: Forgot Login is not working
Hi Krileon,

I made the featured home page public and the home button public. since my site only for registered users the login form shows in the front page, what I should do??
All my content is for registered users, I'm not sure how to do the following:
"Try having a publicly access homepage that doesn't send to login and it should work fine"

Please help, and thank you again

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  • krileon
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11 years 10 months ago #217510 by krileon
Replied by krileon on topic Re: Forgot Login is not working
Does setting them as public result in the forgot login working? As for the home page login issue just set a CB login page menu link as your Home (yellow star).

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • okkhalid
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11 years 10 months ago #217512 by okkhalid
Replied by okkhalid on topic Re: Forgot Login is not working
No it did not work when I set the home page and the home button public

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  • krileon
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11 years 10 months ago #217514 by krileon
Replied by krileon on topic Re: Forgot Login is not working
"Username reminder sent to your email address [REMOVED]. Please check your email (and if needed your spambox too)!"

Form post seams to be working perfectly fine now. If you're not receiving the email then that's a different issue entirely.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

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