I have tried to find a solution in the forum here but I found lost of posts that still unsolved for the same problem, I hope if you could assist me to solve this one.
Review browser error console and see if a JS error is occurring. The button I believe is JS based and if there is an error then the JS will not function properly.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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I did review the error and I found the following:
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.3; .NET4.0C)
Timestamp: Wed, 26 Dec 2012 15:36:06 UTC
Looks like it's possibly a module displayed on the page. Try disabling any modules displayed on the forgot login page 1 by 1 until it resolves.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
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Read our Documentation
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Search the forums CB links:
Documentation
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Localization
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CB Quickstart
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CB Paid Subscriptions
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Add-Ons
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Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
